Please read the following to learn more about our data collection policies and practices.
1. Types of Information that may be collected
2. How information is collected
3. How we use the information we collect
4. With whom the information may be shared
5. What are my choices in FrontRowTickets.com collecting, using, and sharing my information
6. What security is in place to protect against the loss, misuse, or alteration of your information
7. Chat Rooms, Forums, and Message Boards
8. Links to other Websites
9. A special note for parents concerning privacy
10. Limitation of Liability
12. Correcting and updating personal information
Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but is not limited to the following and may be subject to change:
How is the information collected?
We may collect information from you in several different areas on the Site, including but not limited to those described below:
How we use the information we collect
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content and layout. We believe these uses allow us to improve our site and provide better service to our customers.
We may occasionally use a customer's email address and, in rare situations mailing address or phone number, to contact a customer regarding administrative matters or notices.
We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
With whom the information may be shared
Information we collect may be accessed by a variety of parties, depending upon the project for which the information was originally collected, the terms of that engagement, and the policies into or out of which the consumer has opted. From time to time, we may send you offers from FrontRowTickets.com, its affiliated properties, and our promotional partners based on the information you have provided us. In addition, we may provide information we collect about you with third party companies regarding promotions, sweepstakes and other opportunities / offers. These third parties are subject to stringent data security and confidentiality requirements and, upon completion of their fulfillment services, all information is returned to FrontRowTickets.com or is destroyed.
While we believe this disclosure of your information will result in opportunities that may be of interest to you, you have the right to tell us not to give your information to any third party. If you want FrontRowTickets.com to keep all of your information we have collected confidential and not share it with any third party, please either email us or mail your written request to:
Your request must include your name, email address, mailing address and must be signed. (Signature only required for written request sent by regular mail). Please allow six weeks to process your request. After your request has been fulfilled, the only disclosures we will make are those required by law.
What choices do I have about FrontRowTickets.com collecting, using, and sharing my information?
It is possible for you to use much of our site without giving us any personally identifiable information. When you do register with us or give us personally identifiable information, you will have an opportunity at the time we collect your information -- to limit e-mail communications from FrontRowTickets.com and from our third-party partners. You can request at any time that FrontRowTickets.com not send future e-mail to you either by unsubscribing from the communication or by contacting us at Privacy@FrontRowTickets.com. Also, as mentioned above, there are ways to limit the information collected through technology -- though some of our features won't work if you decide to do this.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We use industry standard efforts to safeguard the confidentiality of your personally identifiable information. However, please keep in mind that "perfect security" does not exist on the Internet and/or the World Wide Web.
Chat Rooms, Forums, and Message Boards
The Site may make chat rooms, forums and message boards available to its users. You are not required to provide any personal information when using these areas but you may choose to do so. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. FrontRowTickets.com cannot ensure the security of any information you choose to make public in a chat room, forum, or message board. We also cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.
Links to Other Websites
A special note for parents concerning privacy
We do not encourage children to participate in providing us with any personally identifiable information. We ask that children (12 years of age and under) do not submit any personal information to us. If you are a minor under the age of 13 years, please use our services only under the approval and supervision of your parents or legal guardian(s).
We support the guidelines and regulatory requirements provided in the Children's Online Privacy Protection Act (COPPA): http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html
Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless FrontRowTickets.com and its subsidiaries, affiliates, directors, officers, employees and agents from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information.
Correcting and updating personal information
If your personally identifiable information changes (such as your zip code), or if you no longer desire to access our Site, we will endeavor to provide a way to correct, update or remove the personal data you have provided to us. This can be done by making changes to your profile, by using an option out message in an email, or by emailing us Privacy@FrontRowTickets.com.