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Privacy Policy The purpose of this privacy policy is to
disclose to you what information we may collect, how we may collect it, with
whom we may share it, and certain other matters related to such information,
including the choices you have regarding our collection of information and our
use and disclosure to other parties of information we may have collected from
you.
FrontRowTickets.com is committed to protecting your privacy. We use the
information we collect about you to facilitate commercial transactions and to
provide you with a more personalized experience. We have created this privacy
policy statement in order to demonstrate our firm commitment to protecting the
privacy of all of our customers and visitors. The following Privacy Statement
discloses the information-gathering and dissemination practices and policies of
FrontRowTickets.com.
Except as otherwise discussed in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you online.
Please read the following to learn more about our data collection policies and
practices.
1. Types of Information that may be collected
2. How information is collected
3. How we use the information we collect
4. With whom the information may be shared
5. What are my choices in FrontRowTickets.com collecting,
using, and sharing my information
6. What security is in place to protect against the
loss, misuse, or alteration of your information
7. Chat Rooms, Forums, and Message Boards
8. Links to other Websites
9. A special note for parents concerning privacy
10. Limitation of Liability
11. Notification of changes and acceptance of the Privacy Policy
12. Correcting and updating personal information
13. Whom do I contact with questions or concerns about this privacy
policy
Types of information that may be collected The personally identifiable information we collect is used to
facilitate delivery of products and/or services to our customers. In the
process of providing these products and/or services, we require our customers
to provide certain personally identifiable information. Specific details may
include, but is not limited to the following and may be subject to change: - In the case of contests, promotions, and/or newsletter
registrations: We require all users and/or customers wishing to
participate in any of our contests, drawings, sweepstakes, promotions, or
newsletters to complete a Participant Registration Form. During this
registration process we generate and collect certain personally
identifiable information.
- The personally identifiable information that may be collected from
our customers in completion of a registration form: Customer's first name,
last name, zip code, phone number, age and email address. Winners of contests,
drawings, sweepstakes, and/or promotions will be required to provide
additional personally identifiable information such as a shipping address
and telephone number.
- In the case of product and/or service purchases: In order to
complete the purchase of a product and/or service, an online credit card
transaction is required. During this process we generate and collect
certain verifiable personally identifiable information.
- The personally identifiable information that may be collected from
our customers in completion of a product and/or service purchase: The
verifiable personally identifiable information required includes the
customer's first and last name, first and last name of the credit card
owner, credit card billing address, credit card number, credit card
expiration date, customer's shipping address, phone number, and email
address.
- If a customer sends us personal correspondence, such as emails or
letters, we may collect such information into a file specific to you.
How is the information collected? We may collect information from
you in several different areas on the Site, including but not limited to those
described below: - Registration: You may be asked first to complete a registration
form and provide personally identifiable information; you may also be
asked to choose a user ID and password in order to take advantage of
certain features the Site may choose to offer, including, but not limited
to, Newsletters, Contests, Forums, Fantasy or other subscription based
services.
- Newsletters and Site Emails: We may offer free newsletters to share
information with you about the Site, about us and our affiliates and
subsidiaries, or about our business partners and advertisers and sponsors.
You may receive a newsletter either by registering for a particular
newsletter or in conjunction with a special feature or membership for
which you have registered on the Site. You may cancel your free email
subscription by following the instructions provided on the Site or, in
some instances, in the designated area of certain newsletters or emails.
- Contests or Sweepstakes: We may operate contests and sweepstakes through
the Site, which may require registration. Your personally identifiable
information may be used to contact you for winner notification, prize
delivery confirmation or other related purposes. We may ask your
permission to allow us to post publicly some of your information on the
Site, such as on a winners page, in the event you win a contest or
sweepstakes. Except as required by applicable law, we will not post your
information without your permission. In some instances, a third party
advertiser or sponsor may operate or host a contest or sweepstakes on the
Site, and collect your information. In those cases, where we are not the
operator or host of the contest or sweepstakes, we have no control over
the information collected and accordingly urge you to review the
advertiser's or sponsor's privacy policy applicable to the contest or
sweepstakes before participating.
- Surveys or Voting: From time-to-time we may request personally
identifiable information from you via surveys or voting polls.
Participation is voluntary and you will have the opportunity to decide
whether or not to disclose information. At times, you may have to register
to vote or to take part in a survey.
- Cookies: As with many Websites, the Site uses standard technology called
"cookies," which are small data files that are transferred to
your computer when you allow your browser to accept cookies. Cookies
automatically identify your Web browser to the Site whenever you visit the
Site, and make using the Site easier for you by saving your passwords,
purchases, and preferences. By tracking how and when you use the Site,
cookies help us determine which areas are popular and which are not. Many
improvements and updates to the Site are based on data obtained from
cookies. Accepting cookies allows you, among other things, to personalize
your experience on the Site. Cookies may also allow the Site to present to
you advertising which may be of interest to you. If you do not want
information collected through the use of cookies, you generally can opt
out of providing this information by turning the cookies off in your
browser; however, some areas of the Site may not provide you with a
personalized experience if you have disabled the use of cookies.
- IP Addresses and Click-stream Data: We may collect IP addresses and/or click-stream
data for purposes of system administration and to report aggregate
information to our advertisers and sponsors. An IP address is a number
that is automatically assigned to your computer whenever you access the
Internet. Our computers identify your computer by its IP address. When you
request Web pages from the Site, our computers log your IP address.
Click-stream data is information collected by our computers when you
request Web pages from the Site. Click-stream data may include such
information as the page served, the time, the source of the request, the
type of browser making the request, the preceding page view and other such
non-personal information. When analyzed, this data helps us analyze how
visitors arrive at the Site, what type of content is most popular, what
type of visitors in the aggregate are interested in particular kinds of
content and advertising, and the like.
- Transaction Information: If you order any information from our Site, buy
any of our products or subscribe for any of the services offered on our
Site, we will ask you to complete an order form that will request certain
information from you, including financial information such as a credit
card number and expiration date and general contact, billing and shipping
information. We will use this information to complete the transaction that
you have requested, i.e., to deliver the information, products or other
services that you order, and to invoice you. Such information is collected
and stored through encrypted means for your protection.
How we use the information we collect We internally use personally identifiable information about our
customers to improve our marketing and promotional efforts, to statistically
analyze site usage, to improve our content and product offerings and to
customize our site's content and layout. We believe these uses allow us to
improve our site and provide better service to our customers.
We may occasionally use a customer's email address and, in rare situations
mailing address or phone number, to contact a customer regarding administrative
matters or notices.
We may use information in the file we maintain about a customer to resolve
disputes and troubleshoot problems. With whom the information may be shared Information we collect may be accessed by a variety of parties,
depending upon the project for which the information was originally collected,
the terms of that engagement, and the policies into or out of which the
consumer has opted. From time to time, we may send you offers from
FrontRowTickets.com, its affiliated properties, and our promotional partners
based on the information you have provided us. In addition, we may provide
information we collect about you with third party companies regarding
promotions, sweepstakes and other opportunities / offers. These third parties
are subject to stringent data security and confidentiality requirements and,
upon completion of their fulfillment services, all information is returned to
FrontRowTickets.com or is destroyed.
While we believe this disclosure of your information will result in
opportunities that may be of interest to you, you have the right to tell us not
to give your information to any third party. If you want FrontRowTickets.com to
keep all of your information we have collected confidential and not share it
with any third party, please either email us or mail your written request to:
email: Privacy@FrontRowTickets.com
Your request must include your name, email address, mailing address and must be
signed. (Signature only required for written request sent by regular mail).
Please allow six weeks to process your request. After your request has been
fulfilled, the only disclosures we will make are those required by law. What choices do I have about
FrontRowTickets.com collecting, using, and sharing my information? It is possible for you to use much of our
site without giving us any personally identifiable information. When you do
register with us or give us personally identifiable information, you will have
an opportunity at the time we collect your information -- to limit e-mail
communications from FrontRowTickets.com and from our third-party partners. You
can request at any time that FrontRowTickets.com not send future e-mail to you
either by unsubscribing from the communication or by contacting us at
Privacy@FrontRowTickets.com. Also, as mentioned above, there are
ways to limit the information collected through technology -- though some of
our features won't work if you decide to do this.
What security precautions are in place to protect against the loss, misuse, or
alteration of your information?
We use industry standard efforts to safeguard the confidentiality of your
personally identifiable information. However, please keep in mind that
"perfect security" does not exist on the Internet and/or the World
Wide Web.
Chat Rooms, Forums, and Message Boards The Site may make chat rooms, forums and message boards available
to its users. You are not required to provide any personal information when
using these areas but you may choose to do so. If you post personal information
online, it will be publicly available and you may receive unsolicited messages
from other parties. FrontRowTickets.com cannot ensure the security of any
information you choose to make public in a chat room, forum, or message board. We
also cannot ensure that parties who have access to such publicly available
information will respect your privacy. Please exercise caution when deciding to
disclose personal information in these areas. Links to Other Websites You should be aware that when you are on the Site you could be
directed to other sites beyond our control. For example, if you
"click" on a banner advertisement, the "click" may take you
off the Site onto a different Website. This includes links from advertisers,
sponsors and partners that may use the Site's logo as part of a co-branding
agreement. These other Websites may send their own cookies to you, independently
collect data or solicit personal information and may or may not have their own
published privacy policies. If you visit a Website that is linked to our Site,
you should consult that site's privacy policy before providing any personal
information. A special note for parents concerning
privacy We do not encourage children to participate in providing us with
any personally identifiable information. We ask that children (12 years of age
and under) do not submit any personal information to us. If you are a minor
under the age of 13 years, please use our services only under the approval and
supervision of your parents or legal guardian(s).
We support the guidelines and regulatory requirements provided in the
Children's Online Privacy Protection Act (COPPA): http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html Limitation of Liability By providing us with any personal information you expressly and
unconditionally release and hold harmless FrontRowTickets.com and its
subsidiaries, affiliates, directors, officers, employees and agents from any
and all liability for any injuries, loss or damage of any kind arising from or
in connection with the use and/or misuse of your collected personal
information. Notification of changes and acceptance of
the Privacy Policy By using this Site, you signify your
agreement to the terms of our privacy policy. The FrontRowTickets.com may
change this policy from time to time. If so, any such changes will be posted on
this page, so that FrontRowTickets.com may keep its users informed of its
information collection practices. Accordingly, we recommend that you consult
this page frequently so that you are aware of our latest policy. Your continued
use of the Site shall constitute your acceptance of such revised privacy
policy. Correcting and updating personal
information If your personally identifiable information changes (such as your
zip code), or if you no longer desire to access our Site, we will endeavor to
provide a way to correct, update or remove the personal data you have provided
to us. This can be done by making changes to your profile, by using an option
out message in an email, or by emailing us Privacy@FrontRowTickets.com. Whom do I contact with questions or
concerns about this privacy policy? If you have any questions about this
Privacy Policy, the practices of this site, or your dealings with this site,
please contact FrontRowTickets.com by sending an e-mail to:
Privacy@FrontRowTickets.com
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